A useful quote starts with useful details
Provide the piano type, manufacturer and model if known, pickup and destination cities, and access at both properties. For an acoustic grand, share its length. For a vertical or cabinet digital, share cabinet dimensions if available. If identification is uncertain, describe it rather than guessing its weight.
Access at both ends
A route is more than its distance. Mention outside steps, stair flights, landings, tight turns, narrow doors, elevators and the distance from parking to the instrument. Photos can clarify the situation, but a difficult route still needs an individual assessment before a move is confirmed.
Choose placement
Decide the intended destination room and position. A qualified technician can advise on stable conditions away from temperature and humidity extremes.
Prepare information, not the mechanics
Remove loose belongings from the instrument and identify its intended destination placement. Mention the bench and any accessories. Do not lift, tip, strap or remove instrument parts yourself. Leave any necessary disassembly and reassembly to qualified professionals using an approach appropriate to the model and route.
Building and household coordination
Share elevator reservations, entry permissions or parking restrictions. Keep children, pets and unrelated obstacles away from the proposed route.